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Terms & Privacy


  1. The Services may not be used to send or receive any material which is offensive, abusive, indecent, obscene, or menacing; or in breach of confidence, copyright, privacy or any other rights, or to send or receive any material the sending or reception of which transgresses any laws of the United Kingdom, whether Civil or Criminal.
  2. The Services may not be used to cause annoyance, inconvenience, or needless anxiety.
  3. The Services may not be used other than in conformance with the Acceptable Use Policies of any connected networks and the Internet Standards.
  4. A Name may not be used in such way as to infringe the rights of any person, whether in statute or common law, in a corresponding trademark or name.
  5. Specifically, but without limitation, the transmission of computer viruses or pornography; forgery of addresses or other such data in IP packets; unauthorised access to the network management equipment of Avensys or other Internet providers or their customers; mail bombing; mass mailing of unsolicited advertising material; and the transmission of live video or live audio or the use of IP multicast without authorisation from Avensys are all unacceptable practices.
  6. Where there is a conflict between our written Acceptable Use agreement and the Policy published at www.avensys.net/docs/aup.html the latter takes precedence. Avensys reserves the right to change the Acceptable Use Policy to react to changes in the Internet or the use of the Internet.
  7. We consider that any application that overloads our Network by whatever means will be considered as making a profligate use of the Network and as such is NOT allowed. This also includes but is not limited to, running applications or services that are likely to be the subject of frequent DoS attacks.
  8. Download limitations for ADSL connections are in place. For the 50:1 contention ratio the limit is a 1Gb daily average and for the 20:1 contention ratio the limit is a 2Gb daily average.

Acceptable use policy

View Avensys AUP in PDF format